We contracted McKeen Construction to upgrade a full bathroom, 2 piece bath and to make improvements to our finished basement including replacement of drop ceilings with drywall, floor tiling and lighting upgrades. Our experience began with the quoting stage. We met Ian who was meticulous collecting the details that he would need to provide a quote. We received a detailed quote including drawings and room by room breakdown of the proposed work. McKeen were not the lowest quote but inspired confidence that the quote provided was accurate. Ian inspired confidence in the way he paid close attention to detail and answered our questions. The next stage was orchestrated by Dylan, he met with us and walked through the entire project step by step. We were provided with a graphical calendar outlining the planned stages of work. Dylan was extremely responsive to our questions and easy to reach at all times during the project. He handled some minor issues quickly and satisfactorily. The trades people were very professional and polite. The project came in on time and budget. Thank you McKeen for busting all of the scare stories we hear about contractors. You are a bright star in your industry.